Our Mission:

Allen County Job and Family Services, with support of regional employers, economic development, and community partners, is committed to building a stronger community by promoting self-sufficiency. We are dedicated to assisting Allen County families and individuals achieve their highest level of stability and independence through career development and supportive services.

About The Role:**

The Local Security Coordinator & Assistant Programmer is a member of the Agency's IT team responsible for supporting and maintaining the organization's technology infrastructure, applications, and web platforms. This role provides day-to-day technical support to staff and ensures the security and reliability of network systems. In addition, the position also supports the Lead Systems Architect in development of the Agency database and website maintenance.

Description of Duties:

Serves as the Agency's primary Local Security Coordinator.

Manages role provisioning and account lifecycle activities across multiple systems, including account attestations, user onboarding and offboarding, MFA setup, sensitivity label application, and verification of required security and email awareness training.

Performs general account administration such as PC reimaging, account unlocks, password resets, and related user-access functions.

Provides daily IT support and customer service to Agency users.

Troubleshoots and resolves hardware, software, network, and account-related issues, coordinating with State resources and third-party vendors when necessary.

Documents all work within the IT ticketing system to ensure proper tracking and reporting.

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Allen County Job & Family Services

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IT Local Security Coordinator & Assistant Programmer