Allen County Job & Family Services offers internships that provide a hands-on training experience throughout the various departments of the Agency. Interns will work directly with our team to understand the various programs and everyday operations of the Agency. They will have the opportunity to develop stronger organizational, communication and time management skills.

Departments:

Income Maintenance

Investigations & Adult Protective Services

Social Services

Hours: Monday through Friday, 8:00 a.m. -- 4:30 p.m. (Flexible)

Pay: $18.00-$19.00 per hour based on level of education

Expected Internship Duration: 8 weeks (may be renewed as appropriate) Regular/ Predictable attendance is necessary

This paid internship is a planned and structured work experience that provides youth various opportunities for career exploration and skill development. Individual must meet youth program eligibility requirements for this funded internship/learning opportunity; youth program ages are 18-24years old. Applicants will be screened for youth program eligibility.

Income Maintenance Intern:

Serves as intern for public assistance program departments (food assistance, cash assistance, medical, etc)

Provide exceptional customer service

Assists clients by providing information concerning Public Assistance programs

Refers clients to appropriate office or unit

Answers phones and returns customer inquiry phone calls

Connects callers with appropriate staff

Processes Agency mail for delivery to Post Office

Assures appropriate postage

Scans documents into the Agency document imaging system

Completes routine paperwork, general clerical duties and other duties as assigned (e.g. light typing, data retrieval from PC, etc.)

Copies, assembles and prints Agency documents and information packets

Investigations & Adult Protective Services Intern:

Assist in obtaining computer matches in system to verify employment, earned income, and unearned income

Prepare and send subpoenas to places of employment

Process and prepare mail for agency purposes

Prepare overpayment letters to be sent out

Conduct address verification

Complete routine paperwork, clerical duties and other duties assigned

Scan in documents to keep system updated

Assist investigations unit on daily basis

Social Services Intern:

Serves as an intern for Social Service programs (Non-Emergency Transportation, Publicly Funded Child Care)

Assists with necessary paperwork and data entry on clients

Provide exceptional customer service

Assess client needs and make appropriate referrals to the correct unit

Maintains detailed and accurate records

General clerical duties and other duties as assigned

The Agency Intern should possess the following skills, attributes, and qualifications:

Currently in final year of post-secondary education, pursuing a degree in business, HR, marketing, or related field, OR a recent graduate

Exceptional computer skills

Strong administrative and document management skills

Excellent written and verbal communication

Willingness to learn

Ability to multitask

Ability to meet deadlines

Enthusiasm and a capacity for hard work

To learn more about Allen County Jo

Allen County Job & Family Services

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