Victoria Jovellanos

Skills

Team Leadership Management- wherein helping and motivating staff ensuring the efficient operation, and fostering a positive succesful positive work environment.

Sales & Marketing- Knowledgeable in promoting products, and creating a satisfaction of customer to the product/service they purchased.

Training & Development- Capable of training, providing guidance, and helping team members improve their skills and performance

Communication- Strong verbal and written communication skills, with the ability to interact with customers, colleagues, and management effectively.

Time Management- Excellent at multitasking, prioritizing tasks, ang managing time to ensure all operations are completed efficiently and on schedule.

Problem Solving- Identifying issues and implementing solutions quickly to maintain smooth operation and customer satisfaction.

About

I am an experienced Assistant Manager with a strong background in managing operations and customer relations at Red Ribbon Bakeshop in the Philippines for more than 2yrs, also in Retail Industry as a Supervisor at Super Shopping Market Inc. for 3 years and 8 months experienced from food to non food service industry, I have honed my skills in team leadership, inventory management, customer service, and customer efficiency. I have consistently delivered high-quality service while ensuring the smooth day-to-day operations of the store.

In my previous role, I was responsible for overseeing daily operations, managing staff/ manpower schedule ensuring inventory accuracy, and maintaning a high standard of customer service. I worked closely with customer, sales and motivate team co-worker to improved customer satisfaction.

I am now looking to bring my expertise in operations management, customer relations, and leadership to a dynamic team in HI USA. I am eager to leverage my experience and willing to learn new things having a 100% commitment to excellence in a new role and continue contributing to the success of the company.