Uma Shankar Prasad

Skills

• Unified Communications & Telephony: Expertise in Microsoft Teams Voice, Cisco Webex, CUCM, CUC, IM&P, UCCX, SIP, H.323, VoIP, call routing, Operator Connect, and Direct Routing for seamless voice communication.
• Network Security & Compliance: Proficient in Cisco ASA, firewalls, VPNs, Cisco ISE, TACACS+, and identity/access management, with certifications in CISSP and Microsoft 365 Security.
• Network Virtualization & Optimization: Experienced with VMware ESXi, vCenter, and network optimization tools like Wireshark and SolarWinds for troubleshooting and fault resolution.
• Migration & Deployment: Led migrations from legacy telephony systems to Microsoft Teams and Webex Calling, managing seamless cloud-based communication transitions.
• Documentation & Project Management: Skilled in network readiness assessments, ServiceNow, PoC, and managing full project lifecycles for efficient deployment and ongoing support.

About

Accomplished Senior Network Engineer with more than 13+ years of experience in designing, implementing, migrating, and supporting enterprise-level Voice, Collaboration, and Security infrastructures. Expertise includes Microsoft Teams Voice solutions, such as Direct Routing, Operator Connect, and Calling Plans, along with Cisco UC solutions like CUCM, CUC, IM&P, CUBE, and Webex Calling. Proven track record of leading global transition projects, optimizing telephony architecture, and significantly reducing operational costs. Certified in CCIE Collaboration & Security, CISSP, and Microsoft 365 Security, with deep hands-on expertise in VMware, Cisco ASA, ISE, and VPN configurations. Passionate about leveraging my skills to improve communication infrastructures and deliver seamless solutions that meet both business and technical requirements.