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Tom Thiel

Learning Management System Coordinator
Appleton, Wisconsin, United States
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Skills

Training support, customer service, documentation, eLearning, Articulate Storyline, Techsmith Camtasia, AR/VR Development, 508 Accessibility, NVDA Testing, Monday.com, Audio editing, MS Office, strong analytical skills, collaborative problem-solving, customer satisfaction, excellent verbal and written communication skills

About

Creative and personable eLearning & Training Developer. Skilled in content development, instructional design, and accessibility compliance to create inclusive learning experiences. Proficient in Articulate Storyline, Camtasia, Unity 3D, and emerging AI technologies to develop innovative training solutions. Strong background in quality assurance, technical support, and customer engagement with 10+ years of customer service excellence to effectively communicate with stakeholders to deliver client-focused solutions.