Skills
• Conducted client assessments
• Experience with a wide variety of disabilities from working with clients of all ages in multiple programs from after school care, group homes and community employment programs
• Took courses and did an internship working with clients with mental illness and AODA issues
• Recorded and updated client files, case notes, and service plans
• Collaborated services with other service agencies to meet client needs
• Entered client information using Access(state database), MS Word, and MS Excel
• program management experience
• Hired, supervised and trained staff
• Assisted clients with daily living skills, personal cares, and monitored medications
• Scheduled and maintained monthly home visits
About
Dedicated case manager with over nine years’ experience in the Human Services field. Specialized in client assessments and care planning with a commitment in coordinating community resources and support to meet diverse needs and facilitate client progress. Also possess strong leadership skills demonstrated through managing, training, and mentoring staff and volunteers while ensuring compliance with agency and state standards.
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