Samantha DeGroat

Skills

Business & Systems Analysis · Requirements Gathering (BRD/FRD/TRD) · Process & Workflow Design · Stakeholder Elicitation & Facilitation · User Stories & Acceptance Criteria (Given/When/Then) · Requirements Traceability · QA Leadership & Test Strategy · UAT, Regression & SIT · Risk-Based Testing · Defect & Risk Management · Roadmap & Release Planning · Cross-Functional Program Coordination · Agile & Waterfall · AI/GenAI · Jira & Confluence · Microsoft D365 & CoPilot · ServiceNow · Vendor & Stakeholder Management · Digital & Process Transformation

About

Senior Business Analyst / Systems Analyst and Digital Solutions professional with extensive experience translating complex business needs into technology solutions, business requirements, process improvements, and actionable delivery plans. Skilled in requirements elicitation and analysis, business and systems requirements documentation, process and workflow design, stakeholder facilitation, user stories and acceptance criteria, requirements traceability, UAT/SIT/regression testing, defect management, and cross-functional delivery.

Experienced working across Agile and Waterfall environments and partnering with business stakeholders, technical teams, vendors, QA teams, and leadership to improve processes, implement technology solutions, manage requirements, and support successful releases. Strong background in enterprise systems, digital transformation, compliance, roadmap and release planning, and program coordination, with experience leveraging tools and technologies including Jira, Confluence, ServiceNow, Microsoft Dynamics 365, Microsoft Copilot, and AI/GenAI solutions.

Known for bridging the gap between business and technology, bringing structure to complex problems, and driving solutions from requirements through implementation and validation. Open to Senior/Lead Business Analyst, Systems Analyst, Business Systems Analyst, and Digital Solutions opportunities supporting mission-focused organizations and public-sector programs.