Skills
Technical/Cybersecurity Skills: Network Security Fundamentals, Risk Management & Threat Assessment, Security Operations Center (SOC) Concepts, Incident Response Basics, CompTIA Security+ (In Progress), TCP/IP Networking, Access Control & Identity Management, Vulnerability Assessment Concepts, Security Information & Event Management (SIEM) Fundamentals
Leadership & Management: Team Leadership & Supervision, Staff Training & Development, Conflict Resolution, Performance Management, Scheduling & Workforce Planning, Cross-Functional Coordination
Analytical & Problem-Solving: Root Cause Analysis, Process Improvement, Attention to Detail, Critical Thinking Under Pressure, Data-Driven Decision Making
Operational/Business: Inventory & Resource Management, Budget Management, Compliance & Standard Operating Procedures, Customer Service Excellence, Multi-Tasking in High-Volume Environments
Communication: Written & Verbal Communication, Stakeholder Communication, Documentation & Reporting
About
Results-driven professional with a strong foundation in customer service, team leadership, and operational management, currently transitioning into cybersecurity through formal education and industry certification. Currently pursuing a bachelor's degree in The Science of Cybersecurity while working full-time as a manager, developing leadership skills, problem-solving, process improvement, and cross-functional coordination that translate directly to sec-ops environments. Pursuing CompTIA Security+ certification to build expertise in network security, threat detection, and risk management. Bringing a demonstrated ability to manage high-pressure situations, lead teams, and maintain attention to detail. Seeking to leverage strong work ethic and rapidly developing skill set in an entry-level federal cybersecurity position.
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