Ronald Wenneker

Skills

Agile (SAFe 6)
Scrum
Waterfall
Release Management
Critical Path Planning
Risk Management & Mitigation
ITIL
Project Lifecycle Management
Product Lifecycle Management
Program Management
Multi-Team Coordination
Governance & Compliance
Dashboard Reporting (Jira Structure)
Sprint Planning
Sprint Predictability
Agile Transformation
Deployment Velocity
Stakeholder Management
Cross-Functional Collaboration
Federal Compliance
Technical Roadmap
Customer Time-to-Value
Implementation Management
Enterprise Software Deployment
Solution Delivery
Go-Live Execution
Milestone Tracking
Scope Management
Client Onboarding
Requirements Gathering
Data Migration
API Configuration
Integration Architecture
Workflow Configuration
System Provisioning
SaaS Implementation
Post-Sales Handoff
User Training and Enablement
Professional Services
Stakeholder Communication
Cross-Functional Leadership
Release Process Design
CI/CD Pipelines
Deployment Automation
Asynchronous Authorization
Decommissioning Process
DevOps
Docker
Kubernetes
Git
APIs (GraphQL REST)
PostgreSQL
MySQL
JSON
SQL
JavaScript
System Migration
Cloud Infrastructure
Database Management
Requirements Analysis
Process Improvement
Root Cause Analysis
Business Consulting
Data Synchronization
IT Infrastructure
Disaster Recovery
Network Security
Cloud-Based Systems
Courseware Development
Instructional Design
Curriculum Development
Training Delivery
LMS Platforms (AgLearn)
Workforce Enablement
Testing Protocol Development
Customer Support Leadership
International Support Operations
Support Team Management
Cross-Border Support Coordination
Customer Retention
SLA Management
Escalation Management
Incident Management
Ticketing Systems
Tier 1/2/3 Support
Jira
Confluence
ServiceNow
Salesforce
MS Exchange/AD
SharePoint
VMware
Windows Server
Unix
QuickBooks/Quicken
Adobe Photoshop
Certified SAFe Agilist (SA)
Certified SAFe Practitioner (SP)
CompTIA A+

About

Technical Program/Project Manager with 15+ years directing enterprise SaaS, GovTech, and cross-functional engineering initiatives. Accelerated deployment velocity and sprint predictability by redesigning release governance for a federal agency (USDA). Builds bridges between engineering, QA, and executive stakeholders across Agile, DevOps, and API-driven architectures.