Skills
Technical Skills
• Installation and configuration of DVR/NVR security systems (IP, analog, hybrid)
• Integration of camera systems with access control, alarms, and third-party applications
• Hands-on experience with Cisco routers (ISR4400) and switches (C9200) for CCTV
• Setup and configuration of Aruba wireless access points
• Programming access points to connect with wireless controllers
• Testing network cables (RJ-45, fiber) using Fluke testers
• Windows Server administration (2008, 2012, 2016)
• Active Directory, DNS, DHCP, WINS
• Use of remote support tools for troubleshooting
• Proficient in PowerShell and Bash scripting
• Microsoft SQL database fundamentals
• Cybersecurity protocols and safe IT practices
• Statistical analysis (mean, correlation, variance, normality, etc.)
• Proficiency in Microsoft Excel (PivotTables, VLOOKUP, Dashboards)
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Networking & Systems Skills
• Network troubleshooting: LAN/WAN
• Virtualization and system optimization
• Performance tuning and diagnostics for PCs/servers
• System architecture design for small to enterprise-level camera networks
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Soft Skills & Other Competencies
• Technical training and onboarding for engineers and support staff
• Leading live demonstrations and hands-on sessions
• Strong troubleshooting and problem-solving abilities
• Clear and effective communication skills with technical and non-technical users
• Analytical thinking and performance enhancement recommendations
• Documentation and knowledge base creation
• Asset/resource management to achieve team goals
• Ability to lift/move equipment (up to 50 lbs)
• Remote and on-site technical support
• Customer service and follow-up
About
I am a highly motivated System Engineer with over 4 years of hands-on experience in security systems, network infrastructure, and technical support across enterprise and academic environments. With a strong foundation in both hardware and software systems, I’ve led initiatives in training, system installation, troubleshooting, and performance optimization.
My professional journey includes roles at Calicam Co., University of California, Irvine, and Metro by T-Mobile, where I honed my ability to resolve complex technical issues, design scalable solutions, and support users both remotely and on-site. I have a proven track record of integrating surveillance systems, setting up wireless and fiber networks, and leading cross-functional teams through technical challenges.
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Key Skills
• Security & Surveillance Systems: DVR/NVR installation, IP/Analog/Hybrid camera systems, access control integration
• Networking & Infrastructure: Cisco ISR4400 routers, C9200 switches, Aruba access points, DHCP/DNS, Active Directory
• Systems Administration: Windows Server (2008–2016), Microsoft SQL, Remote Desktop, PowerShell/Bash scripting
• Technical Support: Help desk procedures, live troubleshooting, remote support, documentation
• Training & Onboarding: Led technical training sessions, onboarding engineers and support staff
• Tools & Protocols: Fluke testers, cybersecurity protocols, statistical software, Excel dashboards
• Soft Skills: Strong communicator, analytical thinker, leadership in technical environments
Certifications & Education
• MSc in Computer Information Systems – California University of Management and Sciences (GPA: 3.75)
• CompTIA Network+ Certified – July 2025
• CompTIA A+ Certified – July 2025
• MCSA Certified – May 2021
• Microsoft SQL Certificate – August 2021
• Safety Training – UCI – July 2022
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