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Octavia Jones
Customer Support/Customer Representative
Greenville, South Carolina, United States
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Skills
Customer Service
Complaint Resolution
Skills,Inbound & Outbound Call Handling
Customer Relationship Management (CRM)Email and Chat Support
Remote Troubleshooting
Data Entry & Record Management
Empathy & Active Listening
Escalation Management
About
Highly skilled in delivering exceptional customer support in fast-paced environments, with a strong work ethic, adaptability, and mission-driven mindset. Trusted team player with a background in navigating high-stress situations and ensuring customer satisfaction. Seeking a remote federal role in customer service or contact support where my veteran status, discipline, and commitment to service can add value immediately.
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