Skills
Completed studies with experience in AUDS, Windows Server 2003, Windows server 2008, Active Directory, DNS, DHCP, Structure Cabling, Microsoft Office, Linux, Installation Network Operating Systems Windows 7 through 11, Risk Management, Network Configuration, Cisco Routers, and Web development, Network Development, Computer Programming, LAN, WAN, VPN and Remote Access.
Skills
• Excellent oral and writing communication skills.
• Provided telephone and e-mail technical support (MS 2016, MS 365)
• Troubleshooting technical and Problem Diagnosis on a Network
• Active Directory - creating, modifying, and monitoring accounts.
• Software installs, and Hardware configuration.
• AUDS migration
• Excellent Customer Service Skills
• MS Suite (Word, Excel, PowerPoint, Access, Outlook 2016 and M365)
• Remote Desktop access using Dameware
About
I am a Bachelor of Science in Information Technology graduate offering a strong academic background in Information Technology combined with the ability to recognize technical troubleshooting skills used to rapidly and cost effectively resolve challenging technical issues. Seeking a position where I can gain experience while continuing my professional growth.
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