Skills
Bilingual (Spanish/English) customer service professional with experience in retail, leasing, and administrative support.
• Strong background in sales, customer satisfaction, and referral recognition.
• Effective team player with leadership skills and a positive, solutions-focused attitude.
• Skilled in multitasking and prioritizing tasks in fast-paced environments.
• Experienced translator for Spanish-speaking clients, ensuring clear communication and client retention.
• Knowledgeable in office operations and procedures with excellent communication and organizational skills.
Technical Skills
• Proficient in Microsoft Office (Word, PowerPoint, Access), QuickBooks, Windows (Vista, XP), and Mac OS.
• Comfortable with CRM tools such as Knock and OneSite as well as sale force.
• Experienced with online listing platforms (Craigslist, Apartments.com).
• Cash handling, data entry, and customer account management.