Skills
Security Services: Front desk client registration and screening, Lobby security and client escorting, Crowd control and event security, Fire watch and fire safety, Emergency response (Active Shooter, Evacuation), De-escalation techniques, First Aid, CPR, and AED certifications, Physical security operations and patrol, Security operations center (SOC) knowledge.
Customer Service: Client interaction and relationship building, Conflict resolution and problem-solving, Food handling and customer care (Dunkin' Donuts), Managing online orders and POS systems.
Business Management: Inventory management and merchandising, Organizational skills (employee scheduling, store management), Wholesale business operations and distribution.
Technical Skills: Data analysis and financial charting (Excel), Network security and troubleshooting, Cybersecurity principles (network security, cloud security), Programming knowledge (for cybersecurity applications), Understanding of DNS configuration, NAT, and switch security.
Entrepreneurship: Business development and marketing strategies (Comfyus LLC), Brand management and product packaging for wholesale, E-commerce and sales strategies, Website management and online presence (www.comfyus.com).
Project Management: Urban planning and sustainable city development, Design and creation of scalable, eco-friendly infrastructure, Focus on decentralization, cost reduction, and safety, Use of innovative solutions in community and city planning.
Soft Skills: Leadership and team collaboration, Strong communication and interpersonal skills, Time management and multitasking, Adaptability and problem-solving, Professionalism and attention to detail.
Certifications and Qualifications: NYS Security Guard License, FDNY Fireguard Certifications (F01, F03, F04), CompTIA Network+ (Networking skills), Certified in Food Protection (Food safety).
About
My name is Mohammad A. Islam, and I am a skilled professional with a strong background in security services, customer service, and business management. I have gained valuable experience working as a security officer for renowned companies like Vogue and GQ, where I was responsible for client registration, crowd control, event security, and fire watch duties. Additionally, my time in the fast food industry at Dunkin' Donuts and as a warehouse assistant at Lot-Less allowed me to further develop my leadership, organizational, and customer service skills.
I hold several certifications, including a NYS Security Guard License, First Aid/CPR, and Fireguard certifications, which equip me with the necessary qualifications for various security and safety management roles. I am currently completing my Bachelor’s degree in Cybersecurity, with expertise in networking, cloud security, and data applications, and I am always seeking opportunities to expand my skills in these areas.
As an entrepreneur, I have launched Comfyus LLC, a wholesale-focused business, and I am working on scaling its operations to reach a broader audience. Additionally, I am deeply committed to sustainable development, as evidenced by my work on a project focused on creating eco-friendly, scalable urban solutions.
Outside of my professional life, I am focused on ensuring a successful future for my 2-year-old child, with interests in fields such as technology, social development, and financial planning. I am passionate about both professional growth and contributing to the betterment of my community through innovative, forward-thinking solutions.
I am eager to bring my diverse skill set, experience, and entrepreneurial drive to new opportunities that align with my career aspirations and personal values.
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