Skills
CRM Platforms: Microsoft Dynamics 365 CE/CRM, Dynamics 365 Sales, Customer Service, Dataverse, Dynamics CRM SDK, Web API
Power Platform: Power Apps, Model-Driven Apps, Canvas Apps, Power Automate, Power BI, Power Pages, Copilot Studio, AI Builder, Environment Variables, Connection References, Power Platform Pipelines
CRM Development: C#, .NET Framework, Plugins, Custom Workflow Activities, Custom APIs, Actions, JavaScript, TypeScript, Client API, Business Rules, Business Process Flows, FetchXML, Ribbon Workbench, PCF Controls
Integration: REST APIs, SOAP APIs, OData, Microsoft Graph, MuleSoft, Salesforce Integration, Workday/HRIS Integration, ServiceNow Integration, Azure Functions, Logic Apps, Azure Service Bus
Data & Migration: Dataverse Data Migration, SSIS, SQL Server, Data Mapping, Data Transformation, Bulk Data Import, ETL, FetchXML, Data Validation
ALM & DevOps: Azure DevOps, Git, CI/CD, Power Platform Pipelines, Managed Solutions, Unmanaged Solutions, Source Control, Release Management, Environment Management
Security & Administration: Dataverse Security Roles, Business Units, Teams, Field-Level Security, Entra ID, Application Users, Authentication, Authorization, Environment Administration
Cloud & Microsoft Technologies: Microsoft Azure, Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Microsoft 365, SharePoint, Outlook, Teams
Reporting & Analytics: Power BI, Dataverse Reporting, SQL Server, Data Modeling, Dashboards, KPIs, Data Visualization
Methodologies: Agile, Scrum, SDLC, Requirements Analysis, Solution Architecture, Technical Design, UAT, Deployment, Production Support, Performance Optimization
About
Senior CRM Developer with 11+ years of experience designing, developing, customizing, integrating, and supporting enterprise Microsoft Dynamics 365 CRM and Power Platform solutions across complex business environments. Strong expertise in Dynamics 365 CE/CRM, Dataverse, Power Apps, Power Automate, JavaScript, C#, .NET, Plugins, Custom APIs, REST/SOAP APIs, FetchXML, and Microsoft Dynamics 365 SDK.
Experienced in developing scalable CRM solutions, implementing complex business processes, configuring security and data models, building integrations with Salesforce, Workday/HRIS, ServiceNow, and external enterprise applications, and supporting reliable data synchronization. Hands-on experience with Environment Variables, Connection References, Power Platform Pipelines, Azure services, and enterprise application integration.
Strong understanding of CRM Solution Architecture, ALM, CI/CD, Azure DevOps, Git, managed solutions, data migration, testing, deployment, production support, and performance optimization. Proven ability to collaborate with architects, business analysts, stakeholders, and technical teams to translate business requirements into secure, scalable, and maintainable CRM solutions.
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