Marquis Reyes

Skills

Leadership & Management
• Over 10 years of progressive experience leading teams and supervising operations in high-volume retail settings.
• Skilled in team development, performance coaching, and staff training to improve efficiency and morale.
• Experienced in budgeting, inventory control, and process improvement aligned with organizational goals.
• Adept at strategic planning, decision-making, and maintaining compliance with safety and company standards.
• Proven ability to motivate and retain employees, fostering collaboration and accountability.

Behavioral Health & Counseling
• Graduate student in Mental Health Counseling with specialization in Addiction Studies.
• Knowledge of Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and Solution-Focused techniques.
• Strong skills in client assessment, reflective listening, and empathy-based communication.
• Trained in trauma-informed care, crisis management, and confidentiality (HIPAA-compliant practices).
• Capable of facilitating groups and developing psychoeducational interventions that promote resilience and change.

Program & Administrative Support
• Experienced in program coordination, data collection, and continuous improvement strategies.
• Skilled in policy implementation, report writing, and documentation review.
• Proficient in research, data analysis, and synthesizing findings into actionable recommendations.
• Strong record of multi-departmental collaboration and communication with stakeholders.
• Knowledgeable of federal program structures (GS-0301, GS-0343, GS-0101 series) and government ethics standards.

Core Competencies
• Emotional Intelligence • Ethical Judgment • Cultural Competence
• Conflict Resolution • Time Management • Customer Service Excellence
• Diversity, Equity, & Inclusion Awareness • Organizational Leadership
• Documentation & Record Management • Problem-Solving & Critical Thinking

About

Purpose-driven professional with over a decade of progressive leadership experience in retail operations, currently serving as an Assistant Meat Manager at Publix. Skilled in team development, productivity management, and customer engagement, with a strong foundation in problem-solving, communication, and organizational leadership. Currently pursuing a Master’s in Mental Health Counseling at Capella University with a specialization in Addiction Studies, integrating psychological insight and behavioral analysis into leadership practice. Committed to continuous growth, ethical leadership, and public service through evidence-based strategies that improve performance, strengthen communities, and empower people to reach their highest potential.