Skills
*Cold Calling & Appointment Setting
*Sales & Closing
*Customer Service & Support
*Data Entry & CRM Management
*Microsoft Office & Computer Literacy
*Problem-Solving & Adaptability
*Reliability & Consistency
*English Communication Skills
*Customer Service Excellence
About
I have built a strong foundation in customer service, sales, and appointment setting through more than four years of experience working with companies across the U.S. and Canada. My background spans cold calling, inbound and outbound support, lead qualification, and client relationship management, all in fast-paced, remote environments where performance, accuracy, and consistency matter most.
Achievements:
*Top Sales Agent - Consistently ranked among the highest performers in my team by exceeding monthly sales targets.
*Promoted to Admission Advisor - Earned a promotion for consecutive months of hitting goals, strong call performance, and consistent appointment conversions.
*High Call Performance - Successfully handled large outbound call volumes while maintaining quality conversations and detailed notes.
*Trusted First Point of Contact - Frequently recognized for professionalism, reliability, and ability to create a positive customer experience.
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