Lisa Silva

Skills

I have the ability to provide procurement and contract administration support. I can provide office systems support as needed. I am very proficient in planning and organizing work assignments and always set priorities in order to meet deadlines. I am very good at interacting with others. I have the ability to communicate effectively other than in writing.

About

I will contribute to the Agency's mission. I'm a US Citizen, born in Albuquerque New Mexico and love my country. I owe allegiance to the U.S. I'm highly empathetic and detail-oriented Customer Service Representative with 4+ years of experience managing high-volume, complex inquiries in fast-paced call centers. Proven capability to explain intricate policies, verify eligibility, and resolve sensitive issues with professionalism.