Skills
CRM, Microsoft Dynamics 365 CRM, Dynamics AX, Dynamics 365 F&O, ERP, D365 CE, AX 2009/2012, AX R2/R3, Office 365
C#, .NET, ASP.NET MVC, ASP.NET Web Forms, X++, Plugins, WCF, Silverlight, JavaScript, HTML, CSS, jQuery, FetchXML, REST / SOAP APIs, SDK, PowerApps, Power Automate (MS Flow), Powerbase, Visual Studio, MorphX IDE
SQL, MSSQL scripts, Microsoft SQL Server (2008/2012/2014/2016/2019), Azure SQL, SSRS (Query-based & RDP-based), SSAS, SSIS, PL/SQL, Power BI (Desktop & Service), Management Reporter, Views/Stored Procedures/Triggers, Data Migration, Data Cleansing, Data Deduplication
MS PowerApps, MS Flow (Power Automate), Dataverse, Canvas Apps, Model-driven Apps, Power Pages, Omnichannel Customer Service, USD (Unified Service Desk), Low-code Development, Portals (Dynamics & Sitecore)
General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Budgeting, Fixed Assets, Procurement & Sourcing, Product Information Management, Inventory/Warehouse, Projects, Trade & Logistics, Sales, Manufacturing, Cash & Bank Management, OOB Entity
Dynamics Business Connector .NET, AIF, DIXF, DMF, Azure Logic Apps, Azure Data Factory (ADF), KingswaySoft / SSIS, Service Bus, REST / SOAP APIs, ERP & Third-party Integrations (SAP, Salesforce, Oracle, Guidewire, EHR/EMR systems)
AX Retail POS, MPOS/CPOS, Retail Scheduler Jobs, Retail Channels, Channel DBs, Catalogs, Products, Brick & Mortar Retail Integration
Azure (PaaS & IaaS), Azure Monitoring, Application Insights, Key Vault, Azure DevOps (ADO), CI/CD Pipelines, Version Control (Git, TFVC, Bitbucket, GitHub), Automated Deployment, Governance, Lifecycle Services (LCS)
Performance Monitoring (AX SQL Tracing, Performance Counters), High Availability (AOS Cluster / Load Balancing, Always On SQL), Production Support, Troubleshooting (X++ Editor, Infolog, Visual Studio Debugger), Server Performance Monitoring, Ticket Management, Environment Management
SDLC, Agile / Scrum, Unit Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), GAP Analysis, Blueprint Documentation, Test Script Creation, Sprint Planning, Backlog Management
Role-based Security, Workflow Security, Segregation of Duties, HIPAA, SOX, FINRA, HITECH, CMS Compliance, Field-Level Security, Audit Trails, Data Retention Policies
TFS / ALM, JIRA, ServiceNow, Knowledge Base, Smart Assist in D365, Lifecycle Services (LCS), Visual Studio Online (VSO), Sitecore, SharePoint, Oracle Integration Cloud (OIC), Oracle Forms/Reports/BI Publisher
About
I am a CRM and ERP professional with over 12 years of experience helping organizations implement and optimize Microsoft Dynamics 365 solutions. My background includes working with Dynamics 365 CE, AX, F&O, and the Power Platform to deliver systems that improve efficiency, ensure compliance, and support business growth across industries such as finance, logistics, retail, manufacturing, and healthcare.
In addition to ERP and CRM implementations, I have strong technical expertise in C#, .NET, X++, SQL Server, Azure, and Power BI. I have also led complex integrations with systems like SAP, Salesforce, and Oracle, ensuring smooth data flow and consistent operations across the enterprise.
Over the years, I have been involved in large-scale migrations, process automation initiatives, compliance-focused workflows, and advanced reporting solutions. I focus on building secure, scalable, and future-ready systems while applying DevOps practices and CI/CD automation to improve delivery and reliability.
My goal is to bridge the gap between technology and business needs—helping organizations simplify processes, improve efficiency, and achieve measurable results through Microsoft Dynamics 365 and the broader Microsoft ecosystem.