Skills
Communication: Client intake, Bilingual outreach, Conflict resolution, Cultural sensitivity, Public-facing service
● Organizational: Case file management, Schedule coordination, Multitasking under pressure
● Technical: Microsoft Office (Word, Excel), Data entry, Spreadsheet tracking, Email communication
● Safety & Awareness: Child supervision, Situational awareness, Cleanliness and health standards, Community-based
safety practices
● Languages: Fluent in English and Spanish
About
RELEVANT PROFESSIONAL EXPERIENCE
Food and Beverage Server San Diego, CA
Applebee’s Aug 2021- May 2024
● Provided fast, friendly service in a busy casual dining environment, greeting guests at the door, escorting them to their
seats, and introducing daily specials with a professional and welcoming tone.
● Took and delivered orders for up to 5 tables at a time, accurately entering selections into the POS system while
accommodating dietary needs and special requests with attention to detail.
● Handled high-pressure situations during peak hours by staying organized, prioritizing tasks, and calmly resolving
guest concerns to uphold service standards.
● Checked on guests throughout their meals, provided timely refills, and ensured each customer left satisfied,
contributing to positive reviews and repeat business.
● Demonstrated strong communication, multitasking, and teamwork by assisting coworkers with table turnover, large
party orders, and closing duties at the end of shift.
Childcare Assistant San Diego, CA
Big Mama’s Home Daycare Aug 2021- May 2024
● Supervise and engage 5 children ages 1–5 in safe, nurturing daily routines including snacks, naptime, and structured
play.
● Assist with activity planning, arts and crafts, and early learning tasks to support social and academic development.
● Maintain a clean and organized environment by sanitizing toys, prepping meals, and assisting with light cleaning.
● Observe and report on child behavior, supporting emotional and social growth with guidance from the lead provider.
● Foster trust and communication with parents, updating them on their child’s day and needs.
EDUCATION
California State University San Marcos San Marcos, CA
B.S. in Business Administration, Emphasis in Marketing Aug 2024 - Present
Relevant Coursework: Principles of Microeconomics, Survey of Calculus
LEADERSHIP AND CAMPUS INVOLVEMENT
Dance Instructor San Diego, CA
Southwest High School Aug 2023 Dec 2024
● Provided fast, friendly service in a busy casual dining environment, greeting guests at the door, escorting them to their
seats, and introducing daily specials with a professional and welcoming tone.
● Took and delivered orders for up to 5 tables at a time, accurately entering selections into the POS system while
accommodating dietary needs and special requests with attention to detail.
● Handled high-pressure situations during peak hours by staying organized, prioritizing tasks, and calmly resolving
guest concerns to uphold service standards.
● Checked on guests throughout their meals, provided timely refills, and ensured each customer left satisfied,
contributing to positive reviews and repeat business.
● Demonstrated strong communication, multitasking, and teamwork by assisting coworkers with table turnover, large
party orders, and closing duties at the end of shift.
Profile Photo
