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Skills
Windows Update Management, 10 years of experience using Ivanti (LANDesk, EPM, Neurons) software for device management, Microsoft Word, Microsoft Excel, Help Desk, Troubleshooting Skills, Box office setup's, site surveys, PCI Compliancy, Windows OS base image building.
About
As an End Point manager, I oversaw keeping over 4000 devices at hundreds of client’s sites in North America and Europe up to date with Windows Updates, software updates, BIOS updates and other security updates using Ivanti (LANDesk, EPM, Neurons) software. I also provided level 3 technical support for these devices via remote control.