Joe Wahbeh

Skills

Program Management
Business Operations
Business Transformation
Strategic Planning
Cross-Functional Leadership
Process Improvement
Change Management
Project Management
Operational Excellence
Stakeholder Management

About

I am an operations and program leader with 15+ years of experience leading complex initiatives, improving business processes, implementing enterprise systems, and managing cross-functional operations across large, multi-stakeholder environments.

In my current role as Director of Operations, I lead financial, data, technology, and project management functions supporting a statewide network of 25+ partner organizations and a $75M+ annual program portfolio. My work spans strategic planning, budget forecasting, operational redesign, technology implementation, vendor management, performance reporting, process improvement, and organizational transformation.

Throughout my career, I have led initiatives that include enterprise system migrations, statewide reporting and analytics solutions, digital payment operations, operating-model redesign, partner technology platforms, data governance improvements, and large-scale process transformations. I have consistently focused on turning complex operational challenges into practical, scalable systems and processes.

My experience includes:

● Enterprise program and project management
● Business and operational transformation
● Cross-functional leadership
● Budget planning and financial analysis
● Process improvement and operational excellence
● Enterprise systems implementation and data migration
● Vendor and stakeholder management
● Power BI, Salesforce, ClientTrack, SharePoint, and SQL
● Change management, training, and user adoption
● Multi-site and statewide operations

I am particularly interested in senior opportunities in program management, business operations, strategic programs, transformation, enterprise implementation, and technology-enabled operations.