Jane Watkins

Skills

I would imagine that being able to give clear instructions to travelers in a calm, professional way would be a very important skill to have as a Transportation Security Officer. As a paralegal, I have excellent customer service skills, as I daily handle highly emotionally charged clients with support in the matrimonial/family law firm where I am currently employed. I calmly handle inquires, de-escalate concerns and ensure satisfaction.
I am very observant and pay attention to details, as well as being very intuitive. I like to watch crowds and see how they react. My mother called that being "nosy". I call it being aware of my surroundings.
I am proficient in all basic computer skills specifically Microsoft Outlook, Excel, and Word; I manage high volume email and maintain multiple attorney's schedules, build data-driven reports and can format professional Word documents.
As I truly love to learn new things, there are no skills that I cannot learn as I can google, or YouTube anything I want or need to know.

About

I am a highly motivated and organized individual who enjoys maintaining an active, outdoor lifestyle. I have a strong passion for fitness, particularly cardio-focused activities, and regularly engage in hiking and biking.
My favorite day of the year is the "Back 2 School Store event" that I volunteer for every year, where disadvantaged children get to shop for all the necessities they need to start their school year off. It is the best day ever!
In a nut shell, I thrive in structured environments and bring high level of organization, energy, and dedication to everything I do.