Gareth Erhuanga

Skills

Windows, macOS, Android, iOS, Malware Remediation, Endpoint Protection, Incident Analysis, Data Privacy, Hardware Diagnostics, Component Replacement, Storage Upgrades, Motherboard Replacement, Troubleshooting, System Recovery, Data Backup, Data Migration, Ticket Logging, Technical Documentation, Root-Cause Analysis, Customer Communication

About

Information Security student and Advanced Repair Agent with handson experience diagnosing hardware/software issues, remediating malware, protecting customer data, and supporting Windows, macOS, Android, and iOS devices. Skilled in endpoint troubleshooting, system recovery, data privacy, technical documentation, and customer communication. Seeking an entry-level IT Support, Desktop Support, Help Desk, or Junior SOC Analyst position