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Skills
Customer Service Strategy & Programs
Project & Operations Management
Process Optimization
Team Leadership & Coaching
Client Relationship Management
About
Customer-focused Project Manager and Electronics Engineer, leading service excellence initiatives and large-scale projects in telecommunications, operations, and international business. Proven expertise in improving customer satisfaction, implementing loyalty programs, and managing cross-functional teams to deliver results on time and within budget. Recognized for building strong client relationships, driving operational efficiency, and ensuring high service standards in complex, multicultural environments.
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