Dunia Ferra

Skills

Administrative Support, Customer Service, Data Entry, Microsoft Word, Microsoft Excel, Microsoft Office, Google Workspace, Google Docs, Google Sheets, Document Management, Records Management, Research, Internet Research, Scheduling, Calendar Management, Project Coordination, Team Collaboration, Problem Solving, Attention to Detail, Time Management, Communication Skills, Written Communication, Verbal Communication, Bilingual Spanish-English, Leadership, Nonprofit Management, Community Outreach, Operations Management, Organizational Skills, Information Technology, Cybersecurity, Cybersecurity Awareness, Computer Skills, Technical Support, File Management, Training and Development, Public Service

About

Motivated and detail-oriented professional with experience in administration, customer service, business operations, and nonprofit leadership. Founder of a nonprofit organization serving families and communities in need. Strong organizational, communication, and problem-solving skills. Fluent in Spanish and proficient in English. U.S. citizen with a strong interest in Cybersecurity, Information Technology, and public service. Eager to learn new technologies and contribute through apprenticeship and entry-level opportunities while developing technical and cybersecurity skills.