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Skills
15 years of customer service experience, working with patients and clients from many different backgrounds. I'm organized, compassionate, and comfortable explaining information clearly. I enjoy helping people navigate processes, and I believe my experience in patient services has prepared me to be an effective Enrollment Coordinator. I'm looking for a long-term opportunity where I can contribute and grow
About
Verifying a patient's insurance eligibility and benefits.
Checking claim status.
Requesting or tracking prior authorizations (for participating health plans).
Viewing patient coverage information.
Accessing referrals (depending on the insurer).
Looking up payer policies and provider information.