Skills
Operations Management
Warehouse & Distribution
Shipping & Receiving
Inventory Control
Order Fulfillment
Trailer Dock & Release (TDR)
Staff Training & Onboarding
Team Leadership
Workflow Optimization
Process Improvement
Safety & Compliance
Supply Chain Support
Performance Coaching
Microsoft Excel
Customer Service
Communication & Problem Solving
Financial Analysis
Budget & Finance Fundamentals
Conflict Resolution
Instructional Leadership
About
Operations professional with 4+ years of experience in high-volume warehouse environments. TDR-certified trainer at Amazon, where I onboard 20–30 associates monthly, improved team performance by 15–20%, and reduced errors by 10%. Skilled in shipping, receiving, inventory control, and dock operations. Additional background in customer service, team training, and instructional leadership. 2nd Degree Black Belt in Taekwondo with nearly five years of teaching and mentorship experience. Holds a B.S. in Business Administration with a background in Finance from the University of Houston–Downtown (2025). Proficient in Microsoft Excel with strong communication and problem-solving skills.