Skills
IT Support, Help Desk Support, Technical Support, Tier 1 Support, Troubleshooting, Technical Problem Solving, Hardware Support, Software Support, Equipment Setup, Device Handling, System Navigation, Windows OS, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Drive, Google Docs, Google Sheets, Gmail, Customer Support, Customer Service, Data Entry, Data Accuracy, Data Integrity, Records Management, Documentation, Inventory Management, Asset Tracking, Supply Chain, Logistics Coordination, Operational Readiness, Audit Preparation, Cross-Functional Collaboration, Time Management, Attention to Detail, Communication Skills, Bilingual (English/Spanish), U.S. Marine Corps Veteran, Disabled Veteran
About
U.S. Marine Corps veteran (disabled) with four years of aviation logistics, data tracking, and systems-based record management experience, now transitioning into IT support. Maintained 100% accountability for $100K+ in equipment and 1,000+ items across multiple logistics platforms in 24/7 operations, with proven strength in troubleshooting, data accuracy, hardware/software support, and operational coordination. Currently pursuing a Bachelor of Science in Computer Science at Miami Dade College (anticipated 2028). Bilingual in English and Spanish. Seeking remote or hybrid IT Support roles where discipline, attention to detail, and a fast learning curve translate into immediate impact.
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