Skills
Customer Service & Client Relations | Office Administration & Remote Support | Enrollment Processing & Data Management | Retail Sales & Upselling Techniques | Phone, Email & Professional Communication | Scheduling & Calendar Management | Data Entry & Records Management | Microsoft Office, Excel, Word, ADP, Workday, Anaplan | Cross-Functional Team Support | Confidential Document Handling | Billing
About
Customer-focused administrative professional with 15+ years of experience supporting operations, front-line client relations, sales, and remote team support. Highly skilled in scheduling, data entry, billing, enrollment processing, and high-volume communication. Strong background in retail sales, upselling, and customer retention with a reputation for professionalism, accuracy, and service excellence.