Full-Time Medical Assistant / Office Assistant

We are seeking a confident, dependable, and detail-oriented Medical Assistant/Office Assistant to support patient care and daily office operations in a small medical practice. The ideal candidate communicates professionally, works well with patients and coworkers, and stays organized during busy periods.

Responsibilities include:

Room patients, obtain vital signs, review health histories, and update medication information in the electronic health record (EHR).

Answer telephone calls professionally and assist with patient inquiries.

Schedule office appointments, referrals, radiology services, and procedures.

Verify insurance coverage using designated programs and software.

Complete prior authorizations with insurance companies.

Maintain accurate records and protect patient privacy in accordance with HIPAA and office policies.

Handle sensitive or stressful conversations calmly and respectfully.

Maintain professional boundaries with all patients, including those known personally.

Communicate with patients only through approved workplace channels. Personal messaging and social media must never be used for patient communication.

Assist with additional clinical and administrative duties as needed.

Qualifications and skills:

Confidence in performing medical assisting and office support duties.

Understanding of HIPAA, patient confidentiality, and professional office practices.

Strong communication, teamwork, organizational, and time-management skills.

Ability to remain focused, prioritize tasks, and maintain attention to detail in a busy environment.

Ability to follow workplace policies and exercise sound judgment.

Schedule: Full-time, with anticipated hours of 8:30 AM-5:00 PM or 9:00 AM-5:30 PM. Scheduling is open to discussion as the practice works toward expanding office hours and remaining open until at least 5:00 PM.

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Medical Assistant / Office Assistant