Tennessee Quick Cash, Inc., a respected leader in the consumer financial and loan services industry, is currently seeking individuals with management and/or customer service experience to join our team of professionals in Nashville and the surrounding areas! We are looking for individuals with a strong background in the financial or retail industry who are looking to grow within our company.

Job Summary: You will be responsible for maintaining effective operation and continued growth of the branch with the direction of the Branch Manager and members of Upper Management.

Responsibilities:

Provide exceptional customer service

Research and evaluate loan applicant's financial status, references, credit and risk

Promote the sale of credit and loan services

Handle customer inquiries and complaints

Provide information about the products and services

Document and update customer records based on interactions

Manage past due and delinquent accounts

Develop and maintain a knowledge base of the evolving products and services

Perform additional duties as assigned

Travel :

Must have a valid driver's license and access to insured, reliable transportation

Ability to travel within division for marketing and banking responsibilities

Qualifications:

High School Diploma or Equivalent

At least 1 year of relevant work experience in customer service, sales, or other financial related fields

Previous experience handling cash and performing cash transactions

Previous experience in the Financial Industry is a plus

Skills and Abilities:

Strong communication skills, both in person and on the phone

Excellent time management and interpersonal skills

Exceptional organizational skills

Ability to prioritize, multitask and problem-solve

Strong customer service skills

Must have outstanding people skills and an ability to build a rapport with clients

Must be self-motivated and self-directed

Demonstrate confidence as a performer and be a team-player

Must be energetic, business-focused and ready to take on new challenges

Positive and professional demeanor

Compensation and Benefits:

$16.50 - $20.00 per hour

Overnight Shift Positions may become available ($3.00/hour shift differential pay)

Benefits package available

Job Type: Full-time Salary: $16.50 to $20.00 /hour

Work Remotely

Job Type: Full-time

Pay: $16.50 - $20.00 per hour

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Shift:

10 hour shift

8 hour shift

Work Location: In person

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CSR - Customer Service Representative