Cheektowaga. Customer Service Coordinator. Selective Staffing Solutions. Full Time.

Job Title: Customer Service Coordinator Pay: $18.00 - $20.00 per hour Location: Cheektowaga, NY 14225 Schedule: Monday- Friday 8 am to 5 pm

Position Overview: The Service Coordinator plays a key role in supporting the Account Manager and ensuring the smooth execution of life safety service projects. This position is responsible for coordinating with affiliates, managing work orders, and maintaining clear communication with clients to ensure timely and compliant project completion.

Key Responsibilities: Communicate with affiliates to obtain project quotes and follow up with clients for approvals

Support the Account Manager with day-to-day coordination of service projects

Issue and process purchase orders; update and maintain accurate work order records

Coordinate with Authorities Having Jurisdiction (AHJs) to determine permit requirements

Ensure affiliates secure necessary permits and have all required project information

Act as a point of contact for urgent service needs, coordinating quick resolution with affiliates

Schedule projects with affiliates and confirm timelines with all parties involved

Respond to client inquiries, providing excellent customer service and entering work orders as needed

Perform data entry and maintain organized, up-to-date records

Qualifications: 2+ years of previous customer service experience required

Strong problem-solving and organizational skills

High attention to detail and ability to manage multiple priorities

Excellent communication skills, both verbal and written

Proficiency with basic computer systems and data entry

High School Diploma or GED required

Apply https://jobs.ssswny.com/jb/Customer-Service-Coordinator-Jobs-in-Buffalo-New-York/14087428

Selective Staffing Solutions jobs

Customer Service Coordinator