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Summary of Duties and Responsibilities/ Essential Functions

Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

Performs the duties of a Housekeeper/Room Attendant plus the following:

Supervises the day-to-day operations of an assigned group of

Housekeepers or an assigned area of the facility; ensures that guestrooms are clean, restocked and straightened; regularly inspects guestrooms; trains associates in proper work procedures, safety, and customer service; may be assigned to track inventory, disburse linens or assisting in purchasing supplies; may supervise the hotel laundry operations; may assist in recruiting and selecting new associates; communicates performance expectations and provides associates with on-going feedback; coaches and counsels associates to achieve work and personal objectives; fosters 100% guest satisfaction through standards encouraging genuine hospitality and exceeding guest expectations; listens to associates and guests; apologizes with empathy as appropriate and follows through when resolving guest concerns.

Cleans guest rooms along with assigned staff as the hotel\'s needs

require.

\ Minimum Qualifications

At least 1 year of housekeeping experience

Able to collaborate effectively with subordinate staff and peers

Ability to communicate effectively in English

Ability to communicate effectively in Spanish (highly desirable)

Ability to work a variable work schedule

Ability to stand for extended periods of time

Ability to use proper lifting techniques; can lift up to 50 pounds

regularly and up to 75 pounds occasionally.

Ability to use cleaning materials, supplies, and equipment (vacuums,

buffers, laundry equipment, etc.)

Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed.

Woodbury Corporation jobs

Housekeeping Supervisor