Operations/Administrative Assistant

Toolworks

San Francisco, CA

Full-Time | On-Site

$26.00 per hour

Monday-Friday, 8:30 AM-4:30 PM

Toolworks is hiring an Operations/Administrative Assistant to support front desk, office operations, administrative support, and HR-related coordination in our San Francisco office. This is a great opportunity for someone with experience in reception, customer service, office administration, clerical support, onboarding support, and general administrative assistant duties who wants to work in a mission-driven nonprofit organization.

Toolworks partners with people with disabilities to provide the tools and resources that promote independence, equality, and personal satisfaction. We are seeking a professional, organized, and welcoming team member who can serve as the first point of contact for clients, employees, and visitors while helping manage day-to-day office and administrative operations.

Position Summary

The Operations Assistant provides administrative support, front desk support, receptionist duties, office coordination, and clerical assistance for the agency. This role is ideal for someone who is detail-oriented, dependable, comfortable with multi-tasking, and experienced in a busy office environment. Candidates with experience as an Administrative Assistant, Office Assistant, Receptionist, Front Desk Coordinator, HR Assistant, or Office Coordinator are encouraged to apply.

Key Responsibilities

Serve as the front desk receptionist and first point of contact for clients, staff, and visitors

Answer phones, respond to inquiries, and direct calls professionally

Provide administrative support to office operations and internal departments

Perform general clerical duties, including filing, scanning, recordkeeping, and data entry

Maintain office supplies and assist with supply ordering

Receive, sort, and distribute incoming mail; prepare outgoing mail and packages

Coordinate and support accessibility-related communication needs

Assist with employee- and client-related activities

Schedule meetings, prepare presentations, update newsletters, and coordinate conference room use

Organize training and onboarding materials

Provide basic office technology support, including password resets and troubleshooting

Assist with special projects and additional office administrative duties as assigned

Qualifications

High school diploma or equivalent required

At least 1 year of experience in an administrative assistant, office assistant, receptionist, front desk, clerical, customer service, or office coordinator role

Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook

Strong verbal and written communication skills

Excellent organizational skills, attention to detail, and time management

Ability to manage confidential information with discretion

Ability to work effectively with diverse populations, including people with disabilities and older adults

Additional office administration or administrative support experience is preferred

Bilingual in American Sign Language (ASL) or Cantonese is strongly preferred

Why Join Toolworks?

Mission-driven nonprofit organization

Meaningful work that supports people with disabilities

Collaborative and inclusive work environment

Opportunity to build experience in operations, administration, receptionist duties, and employee and client support

Work Environment

This is an on-site administrative support role based in San Francisco, California. The position works in a professional office setting and requires regular computer use, phone use, and occasional lifting of office materials up to 20 pounds.

Apply today if you are an organized, customer-focused Administrative Assistant, Office Assistant, Receptionist, or Operations Assistant who wants to make a difference.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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