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Job Description:

THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager.

What we are looking for!

You love working in a fast-paced, multi-faceted restaurant/entertainment scene

You can communicate with the team members and guests in a way that inspires FUN!

You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance

You have never met a goal you can't beat

You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks

The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements:

21+ years of age

5+ years of Restaurant/Hospitality Experience

Proficient in managing the cost of goods sold and labor

Strong business acumen

Ability to lead a team to create a memorable guest experience

The ability to work weekends, nights and holidays

Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale

Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets

Ensure the execution of staff training programs

Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience

Deliver an unparalleled guest experience through the best combination of food, drinks, and games

Maintain a safe and secure environment for all guests and staff

Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS!

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short-term Disability

Employee Assistance Program

Buster's Legacy Fund (Supports team members during difficult times)

401K matching plan

FREE food

FREE gameplay

Large leadership team = multiple managers per shift

FUN work environment

Grow your career!

Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer

Dave & Buster's King of Prussia jobs

Senior Operations Manager