We Put the World on Vacation

Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Must be a Matriculated student at UVI

The Guest Services Intern is responsible for completing daily Front Desk functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude.

As a Guest Services Intern, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout. Youll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Though no two days are the same at Wyndham Destinations, youll have the opportunity to: Bring smiles to guests from around the world by providing warm welcomes Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions Process cash and credit card transactions strictly following established procedures Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios

Other Responsibilities: Reserve and confirm reservations for individuals and/or groups Provide guests with room rate quotes Respond to guest inquiries and concerns as quickly and completely as possible Promote teamwork and quality service through daily communications and coordination with other departments

What Youll Bring

Must be a Matriculated student at UVI.

Minimum Education Requirements: High school diploma or equivalent

Knowledge and Skills: Professional appearance and a positive, can-do attitude Excellent communication skills with the ability to read, write and understand English Ability to solve problems with a minimum of supervision Basic math skills and knowledge of proper cash handling procedures Ability to multitask and work in a fast paced environment Attention to detail and strong organizing skills Technical Skills: Basic computer and office skills Hotel hospitality front office system knowledge a plus Ability to work independently or with others as needed

Wyndham Elysian Resort jobs

USVI Intern