Order#: NY1631632 IT SYSTEMS/NETWORK ADMINISTRATOR

TYPICAL WORK ACTIVITIES: Assists in the planning and implementation of various computer systems including desktop personal computers, servers, network equipment, and software applications; Monitors helpdesk system and responds to requests as needed; Assists with the analysis of data and the development of capacity and performance recommendations for appropriate level organization-wide systems; Performs routine audits of desktop and laptop computers to plan for hardware and software upgrades; Works with various departments to understand requirements to develop and implement the most effective solutions; Assists with the coordination of the purchase, implementation, and installation of agreed solutions; Ensures new user accounts are created with appropriate access privileges for the network and major applications; Monitor and troubleshoot both physical and virtual servers, firewalls and other network hardware Assists with monitoring, planning, and coordinating the distribution of client/server software and service packs; Assists with developing software packages to remotely update computer software on multiple computers connected to the network; Assists with the development of procedures for installation, use, and troubleshooting of computer hardware and software, analyzing system logs and identifying potential issues with computer systems; Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing systems, and makes purchase recommendations; Assists with install, management and updates of core infrastructure including network equipment, physical and virtualized servers; Assists in the organization and inventory of all hardware and software resources; Assists with website updates and changes; Assists with and periodically runs audio visual equipment for Town Board and other meetings; Maintains databases for both hardware and software, including all help desk calls and their resolutions; Assists in the development of security procedures; Assists with periodic off-hours troubleshooting and maintenance; Conducts computer investigations for appropriate authorities by tracking websites visited and/or illegal program or document downloads, which would be a violation of the usual use policy; Knowledge of VMware, Cisco networking and Office 365 management are preferred

MINIMUM QUALIFICATIONS: Graduation from high school or possession of a high school equivalency diploma, plus EITHER: (A) Graduation from a regionally accredited or New York State registered college or university with an Associates degree in Computer Science, Information Technology, or any Information Technology related field, plus five (5) years of paid full-time or its part-time equivalent experience in Systems Administration; OR, (B) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree as defined in (A) above, plus three (3) years paid full time or its part time equivalent experience in Systems Administration; OR, (C) Seven (7) years of paid full-time or its part-time equivalent experience in Systems Administration; OR, (D) An equivalent combination of education and experience as defined by the limits of (A), (B), or (C) above. For the purpose of these minimum qualifications, systems administration is defined as work that involves planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.

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IT SYSTEMS/NETWORK ADMINISTRATOR