Your Role at a Glance

The Administrative Assistant & Receptionist serves as a key point of contact for daily operations at our Tolland, CT Headquarters, The Forge. This role is responsible for providing welcoming, professional front-of-house experience while supporting the smooth execution of office operations and onsite activities. This role will provide support throughout the organization as needed.

This is a full-time, onsite role. While standard business hours apply, the position requires occasional flexibility in working hours to support onsite meetings, events, or business activities as needed. Advance notice will be provided in this situation.

This position requires strong interpersonal skills, attention to detail, and a service-orientated mindset.

How You'll Drive Success

Administrative & Office Operations

Own the operator queue and manage incoming calls appropriately

Handle mail and package distribution

Support general administrative office functions as needed

Maintain organization and professionalism of common and reception areas

Front of House and Visitor Experience

Greet, check in, and escort visitors as needed

Serve as an ambassador for The Forge, providing high-level facility tours when appropriate

Ensure all visitors feel welcomed, informed, and supported during their time onsite

Facilities & Inventory Support

Manage inventory of office and cleaning supplies

Coordinate replenishment to ensure uninterrupted daily operations

Support Facilities team needs as required to maintain a functional, professional workspace

Event & Onsite Support

Help with onsite meetings, trainings, and events

Help with light setup, breakdown, and coordination support as needed

Act as a resource during high-traffic or high-visibility onsite activities

The Talents We're Seeking

Education & Experience

High School Diploma or GED required; Associate degree preferred but not required.

Minimum one year's previous administrative assistant experience with responsibility for answering/directing calls and greeting visitors in a professional office setting.

Previous administrative or clerical work experience preferred.

Proficiency in Microsoft Word.

Knowledge of Microsoft Excel, PowerPoint, and Outlook.

Familiarity with Microsoft Teams.

Required Skills

Strong interpersonal and communication skills

Professional demeanor with a customer-service mindset

Ability to multitask and adapt in a dynamic environment

High level of discretion and reliability

Comfortable interacting with employees, leadership, customers, and external partners

Prior administrative, reception, or office coordination experience preferred

Who We Are

At Mastercam, we do not just keep pace with manufacturing-we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says "too complex," we say, "challenge accepted."

We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe.

Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible.

As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 350+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise.

Our Core Values? They are not just words. They are how we win:

Winning Together: Collaboration is not optional-it is the engine that drives us.

Curiosity: We question, we explore, we innovate. Every day.

Responsibility: Safety, integrity, and sustainability aren't boxes to check-they are the foundation of trust.

Customer-Focused: We listen. We adapt. We deliver. Always.

Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com, connect on LinkedIn (https://www.linkedin.com/company/mastercam) , and join the conversation with #mastercam.

The next big challenge is waiting-are you ready to accept?

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

EOE/M/F/Vet/Disabled are encouraged to apply.

We are an E-Verify Employer.

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Administrative Assistant & Receptionist