Integration and Shared Services Manager

POSITION SUMMARY:

The Integration and Shared Services Manager manages the teams affording enterprise/cross SBU support to ONEIL's mission to develop high-quality product support information and focuses on maximizing its value to our customers over its life cycle. The Integration and Shared Services Manager develops and executes enterprise processes for the shared services across the SBUs. The Manager also provides integrated metrics for both the shared services and SBUs.

This role requires an overall understanding of the processes, methodologies, and services ONEIL offers to its customers. It involves implementing enterprise templates, processes, procedures, and guidelines, for share services. This position will have responsibility for defining and tracking metrics for productivity of each team within Shared Services, as well as developing trending reports and providing input towards continual improvement. This position will work with the CFOO and SBU managers to schedule needed resources to meet contractual requirements. This role will oversee a large and diverse staff and work with the team in performing day-to-day activities for assigned projects.

ESSENTIAL FUNCTIONS:

Establish and implement standards, best practices, and enterprise templates, processes, procedures, and guidelines, for share services

Establish and support department and corporate standards for the organizations business plan

Perform monthly, quarterly, yearling trending report analysis, as required

Work closely with executive management and the SBUs to ensure methods and standards are adhered to and the program requirements are met

Collaborates with SBU managers to ensure personnel are shifted appropriately, depending on changing project deadlines

Coordinate, allocate, and schedule resources across project teams

Identify and implement other resource needs as required

Mentor, train, and develop direct reports, assess strengths and weakness and ensure continual improvement and development

Resolve team or program conflicts

Establish and maintain standard processes and procedures of shared services for the organization

Perform any other job related instructions, as requested, with reasonable accommodation

WORKING ENVIRONMENT:

General office environment; required to use office equipment (personal computer, telephone/smartphone, photocopier); required to sit/stand for long periods of time

May be required (on short notice) to work overtime/additional hours to meet deadlines; may occasionally require weekend and/or working holidays, as needed

May infrequently be required to travel by motor vehicle and/or airplane to attend customer meetings.

MINIMUM QUALIFICATIONS:

Education:

Bachelor of Science (BS) or Arts (BA) degree in a technical field or equivalent work experience is required

Experience:

Minimum of four to six (4-6) years of experience managing large-scale projects across multiple disciplines is required

Minimum of two (2) years of experience in the Aerospace, Commercial, or Defense industry is required

Technical Experience:

Intermediate-level of proficiency with Microsoft Word, Excel, and SharePoint

Experience with development and support of organization processes, standards, and procedures

Experience with leading projects and personnel resources

Knowledge, Skills and Abilities:

Ability to

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Integration and Shared Services Manager