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Summary

This position provides administrative support for the Human Resources Department Officer(s) within the respective market. In addition, this position is responsible for providing excellent customer service while answering phones and greeting/assisting those entering the department. The primary purpose of the position is to complete daily duties in recruiting, payroll and benefit areas. In addition to typing, filing, and scheduling, performs duties such as financial record-keeping, coordination of meetings and conferences, obtaining supplies, coordinating direct mailings, and assuming the lead role in special projects. Also, answers non-routine correspondence and assembles highly confidential and sensitive information. Deals with a diverse group of external customers as well as all internal levels of the organization. Independent judgement is required to plan, prioritize, and organize diversified workload, and recommend changes in office practices or procedures.

Essential Function

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Possess excellent composition and proof-reading skills for all @types of correspondence. This individual is charged with frequent communications throughout their respective market.

Screens incoming calls and other messages and assists the market HR Officer in prioritizing responses. Handles problems when possible or routes problems to appropriate officer. Serves as ambassador for the area when dealing with employees, applicants, and other departments.

Works with HR systems for research and report generation with emphasis on clerical and analytical responsibilities of administration to support the HR Officer(s) where appropriate and works directly with our clients/customers to meet their needs.

Compiles data, writes or assists in writing reports and correspondence as requested. Reads and evaluates incoming correspondence to advise officer on response.

Acts as the administrator for the NMLS system within your market. Performs annual compliance tasks related to the SAFE Act and the NMLS system.

Maintains a current knowledge of legal and regulatory requirements impacting the HR department. Laws include ADA, COBRA, Equal Pay Act, ERISA, Fair Labor Standards Act, IRS Tax Code, OSHA, Unemployment Codes, Worker's Compensation, etc...

Assists employees regarding time off accruals.

Assists employees with general questions related to the bank benefit plans, and acts as a liaison between the employee and the corporate HR office.

Supports the Corporate HR Leave Specialist in leave communications to employees within the market.

Prepares reports and assembles accurate statistics/numbers.

Sets appointments, makes travel reservations, etc.

Organizes and plans meetings and events, including handling invitations and reservations.

Interfaces with IT to resolve technical issues.

Serves as backup to other HR Specialists as needed.

Assists with edits and updates to New Employee Orientation Materials as needed. Prepare for bi-weekly New Employee Orientation by gathering materials/supplies.

Processes terminations in HRIS system and produce exit paperwork packet.

Administrators E-time for the respective market and assists as a backup to all department timekeepers in that market.

Promotes the organi

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