Requisition ID: 2333

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Tipp City seeks Utility Billing Specialist

The City of Tipp City is seeking applicants for the position of Utility Billing Specialist. Appointed by the City Manager and working under the managerial direction of the Utility Billing Supervisor, the billing specialist is responsible for handling day-to-day customer interactions and disputes; setting up new accounts and finalizing accounts daily; preparing various reports and billings on a routine basis; preparing and sending out notices (e.g. monthly billings, penalty notices, reminder notices, collection notices, etc.) regularly; handling customer inquiries, both in person and via phone and email; processing various payments (e.g. customer payments, official payments (electronic lock-box), zoning and police payments, etc.); learning all billing rates for electric, water, sewer and refuse; assisting with the annual setup of the software used at the Tipp City Aquatic Center, as well as maintaining that software and training the third-party managers; and performing other general administrative support duties as assigned. The Utility Billing Specialist is responsible for the accuracy of their work product involving execution of various procedures and processes.

The successful applicant will have completed secondary education or equivalent, and have one year of experience in finance, payroll, accounting or related field, or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities. Applicants with an associate degree or higher are preferred.

The pay for this position is $29.90 per hour. The position includes comprehensive fringe benefits, generous paid time off and an OPERS pension plan. To apply online, please click here. Online applications should be submitted with a both resume and cover letter. Applications may also be printed from our website and brought along with resume and cover letter to the City of Tipp City, Human Resources, 260 S. Garber Dr., Tipp City, OH 45371. Applications must be received no later than 10 a.m. on Nov. 30. The City of Tipp City is an Equal Opportunity Employer.

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