Job overview:

The Partner Account Specialist is responsible for supporting and developing Certified Partners within an assigned territory, helping them grow their business with Genetec solutions. This role focuses on SC SaaS adoption, nurturing partner relationships, and driving the conversion of Certified Partners to Unified and Unified Elite.

Your day at a glance:

Serve as the primary point of contact for Certified Partners, ensuring they have the tools and knowledge to succeed with Genetec solutions

Conduct business planning and performance reviews to identify growth opportunities and strengthen partner engagement

Drive the conversion of Certified Partners to Unified and Unified Elite by demonstrating the benefits of deeper partnership with Genetec

Educate partners on SC SaaS product offerings, value propositions, and ideal use cases

Guide partners on how and when to position SC SaaS to end users for maximum impact

Support partners in overcoming objections and building confidence in selling SC SaaS

Track and report on SC SaaS engagement, pipeline growth, and closed deals

Coordinate partner learning paths and training programs, ensuring Certified Partners stay up to date on the full Genetec portfolio

Reinforce training through product demonstrations, sales guidance, and real-world application

Act as a trusted advisor, helping partners leverage Genetec's ecosystem to drive success

Monitor partner sales pipelines in the CRM, ensuring engagement and deal acceleration across all Genetec product lines

Work with partners to increase pipeline activity and close rates for SC SaaS

Follow up on assigned leads, ensuring timely engagement and conversion

Support transactional business, including small- to medium-sized system designs and associated BOMs

Assist partners in end-user meetings and product demonstrations, ensuring they are confident in presenting Genetec solutions

Provide technical support by liaising with technology partners to address product integration questions

Work closely with other CDS's and Partner Account Executives (PAEs) to ensure smooth territory collaboration and alignment on partner engagement strategies

What makes you a great fit:

5+ years of experience in inside sales, partner development, or technology sales

Proven ability to drive product adoption and enablement in a remote sales environment

Strong knowledge of channel sales and SaaS sales models

Exceptional communication skills, with the ability to engage and influence partners remotely

Experience managing a sales pipeline and tracking adoption metrics using CRM tools

Requires travel to partner sites. Preference is candidate lives in territory

Your technical expertise:

Growth and revenue generation from Certified Partners

SC SaaS adoption rate and number of Certified Partners actively selling it

Conversion rate of Certified Partners to Unified and Unified Elite

Partner engagement in training and enablement initiatives

Pipeline growth and closed deals across all Genetec solutions

An asset if you have:

Proactive & Results-Oriented: Takes ownership of Certified Partner growth and SC SaaS adoption

Strategic & Adaptable: Follows a structured sales framework but can adapt based on partner needs

Strong Influencer & Communicator: Can engage, educate, and inspire partners to sell Genetec solutions effectively

Collaborative Mindset: Works seamlessly across multiple internal teams to ensure partner success

Let's talk perks!

Attractive compensation package with 401K match

Training Tuition Reimbursement Program

Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

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Partner Account Specialist

Partner Account Specialist