IT Support Specialist

Onsite

Contract

$25/hr - $37/hr

A well-established organization is seeking an IT Support Specialist I to join its internal IT team in the West Chicago suburbs. This role focuses on delivering high-quality technical support across desktop environments, user access, and day-to-day IT service operations. The environment includes Windows and Mac workstations, enterprise applications, and a ticket-driven service model.

This opportunity is ideal for someone who enjoys being the go-to problem solver. The team values responsiveness, professionalism, and a strong customer-first mindset. You'll gain hands-on exposure to a wide range of technologies while building foundational IT experience in a collaborative, safety-focused workplace.

Must be onsite in Bloomingdale, IL in the western Chicago suburbs.

Required Skills & Experience

1+ year of IT support, help desk, or desktop support experience

Experience supporting Windows-based PCs and basic Mac environments

Familiarity with ticketing systems and IT service workflows

Strong customer service and communication skills

Ability to troubleshoot hardware, software, and printer issues

Desired Skills & Experience

Exposure to Citrix desktop environments

Active Directory or user access management experience

Basic WAN/LAN networking knowledge

Microsoft Office (Outlook, Excel, Word, PowerPoint) proficiency

Coursework in Computer Science or IT-related fields

What You Will Be Doing

Tech Breakdown

45% Desktop & End-User Support (Windows / Mac)

20% User Access & Account Management

20% Hardware Imaging, Setup, and Configuration

15% Printers, peripherals, and general troubleshooting

Daily Responsibilities

80% Hands-On Technical Support

10% Documentation & Ticket Updates

10% Team Collaboration & Follow-Ups

The Offer

You will receive the following benefits:

Medical, Dental, and Vision Insurance

Vacation Time

Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

Medical Insurance - Four medical plans to choose from for you and your family

Dental & Orthodontia Benefits

Vision Benefits

Health Savings Account (HSA)

Health and Dependent Care Flexible Spending Accounts

Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

Hospital Indemnity Insurance

401(k) including match with pre and post-tax options

Paid Sick Time Leave

Legal and Identity Protection Plans

Pre-tax Commuter Benefit

529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Specialization:

Technical Support

Motion Recruitment Partners jobs

IT Support Specialist