Customer Service Associate

Walgreens • Butler, PA • 3h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Account Development Manager

Pittsburgh Paints Company • Cranberry Township, PA • 1d ago

Management & Administrative

Description The Account Development Manager is a key member of the US Commercial team responsible for driving sales growth through assigned Pittsburgh Paints Store accounts. This role focuses on expanding existing busine...

1d ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Lower Burrell, PA • 2d ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

2d ago

Go to Apply

(USA) Vision Center Manager

Walmart • Butler, PA • 2d ago

Management & Administrative

Position Summary... What you'll do... Leads department sales growth through effective merchandising, pricing accuracy, inventory oversight, and seasonal execution. Forecasts sales trends and aligns product assortments wi...

2d ago

Go to Apply

(USA) Vision Center Manager

Walmart • Butler, PA • 2d ago

Management & Administrative

2d ago

Go to Apply

Operations Manager - $10K Sign-On Bonus!

Smithfield • Arnold, PA • 3d ago

Management & Administrative

If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. Have a seat at our table. When you join Smithfield, you become part of something special - a company...

3d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Rochester, PA • 3d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3d ago

Go to Apply

Owner Direct HVAC Account Manager

System One • Warrendale, PA • 3d ago

Management & Administrative

Overview Our client is seeking an Owner Direct HVAC Account Manager to grow and manage relationships with building owners and related stakeholders across the commercial HVAC market. This role focuses on developing new bu...

3d ago

Go to Apply

HVAC Supply Account Manager

System One • Warrendale, PA • 3d ago

Management & Administrative

Job Title: Account Manager Location: PA Type: Compensation: $ Work Model: Onsite Hours: Monday - Friday, 8:00 AM to 5:00 PM Objective: Expand commercial sales and drive market growth for replacement equipment, parts, sup...

3d ago

Go to Apply

Supply Chain/Procurement Manager

Robert Half • Evans City, PA • 4d ago

Management & Administrative

Description We are looking for an experienced Supply Chain/Procurement Manager to lead critical planning, sourcing, inventory, and logistics activities for a contract position based in Pennsylvania. This role is ideal fo...

4d ago

Go to Apply