Technical Writer, Manufacturing Operations

Alten USA • Foster City, CA • 4h ago

We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Workplace: On-site, 5 days per week, 9am-6pm

Location: Foster City, CA

Travel: Potential travel within the Bay Area to manufacturing locations, as needed

Salary: $115-125k

We are looking for a Senior Technical Writer to support the Manufacturing Operations team by developing high-quality documentation that improves production quality, training effectiveness, and manufacturing efficiency. You will work closely with engineers, technicians, and operational leaders to create clear, accurate, and well-structured content tailored to manufacturing processes.

Your responsibilities will include authoring, editing, and managing work instructions, training content, various product/process/equipment related documents, quality specifications, process diagrams, safety guidelines, etc. You follow a strict style guide, and help improve templates, workflows, and tracking systems, while guiding improvements in the documentation framework. You will coordinate with stakeholders to define documentation needs, develop structured plans, and ensure timely project updates to support business operations.

Responsibilities

Create & Maintain Technical Documents: Research, develop, update, and manage work instructions, SOPs, training manuals, and other essential documents.

Collaborate with Teams: Work with engineers, technicians, and quality teams to ensure accurate and effective documentation. Additionally, share best practices within the technical writing team to enhance the effectiveness of the overall documentation framework.

Ensure Clarity & Compliance: Standardize content using documentation tools, style guides, and templates and ensure alignment with ISO, APQP, and safety standards.

Develop Training Materials: Assist in creating technician-friendly training content, including step-by-step guides and visuals.

Track & Improve Documentation: Use dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback.

Support Multiple Teams: Support multiple teams within the Manufacturing Operations department by traveling to various locations when required.

Team lead: Be a point of contact for stakeholders to support projects, and be a resource of support for other writers.

Operational Support: Support the management team in developing and streamlining workflows, including the use of Oxygen and Git.

Required Qualifications

10+ years of experience in technical writing, preferably in manufacturing, automotive, or engineering environments.

Expert in Oxygen implementation and features (such as reusable content, facets, filters, and conditional formatting etc). Familiarity with Jira/Confluence, Dozuki, Adobe and other collaboration platforms.

Proven ability to collaborate with cross-functional teams and distill complex technical concepts into clear, user-friendly content.

Experience working with compliance-driven documentation (ISO, APQP, or similar frameworks).

Strong project management and organizational skills to handle and report multiple documentation projects.

Preferred Qualifications

Experience developing training programs or instructional design.

Familiarity with 3DX, or CAD visualization tools

Salary Range

$115,000 - 125,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Please beware of job seeker scams and see this important notice (https://www.alten.com/careers/job-offers/) on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

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