Customer Service Assistant

Qnity • Chesterfield, MO • 1h ago

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity , we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

As a Customer Service Assistant at Qnity, you will be the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience.

Job Responsibilities:

Responsible for reporting in Excel

Assisting team with administrative tasks, as assigned.

Provide accurate information about products, services, and policies.

Process customer orders, returns, and exchanges efficiently and accurately.

Resolve customer complaints and issues with empathy and a solutions-oriented approach.

Escalate complex issues to the appropriate department or team leader when necessary.

Maintain detailed and accurate records of customer interactions and transactions.

Collaborate with sales, logistics, and technical support teams to ensure seamless customer service.

Identify opportunities to improve customer satisfaction and contribute to a positive team environment.

Stay up-to-date on product knowledge and company updates.

Job Qualifications:

High school diploma or equivalent; associate's degree or higher preferred.

Proficiency in MS Office, especially Excel

CRM Systems (such as SalesForce, etc.,) is a plus.

Prior experience in an administrative role, such as Legal Assistant, Loan Processing, etc. preferred.

Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Excellent verbal and written communication skills in English.

Strong active listening skills.

Proficiency in using CRM software and other customer service tools.

Problem-solving skills and a proactive approach to issue resolution.

A positive attitude, strong work ethic, and a commitment to customer satisfaction.

Ability to work both independently and as part of a collaborative team.

Join our Talent Community (https://careers.qnityelectronics.com/us/en/jointalentcommunity) to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (https://www.qnityelectronics.com/accessibility.html) .

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (https://careers.qnityelectronics.com/us/en/compensation-and-benefits-final) .

We use Artificial Intelligence (AI) to enhance our recruitment process.

Qnity

Go to Apply

Share this job

Similar Jobs

Inventory Management Specialist NX

Veterans Affairs, Veterans Health Administration • Saint Louis, MO • 4h ago

Management & Administrative

Summary This position serves as a Property Manager in the Material Management Division of the Logistics Service in the VA Health Care System responsible for the inventory and lifecycle management of all non-expendable (N...

4h ago

Go to Apply

Manager Knowledge Based Engineering - Supply Chain

Deloitte • Saint Louis, MO • 5h ago

Management & Administrative

We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse talent energizes clients' business functions and technology to maximize value in Supply Chain enhancing th...

5h ago

Go to Apply

Supply Chain Execution Consultant, Experienced Associate

PwC • Saint Louis, MO • 5h ago

Management & Administrative

The Opportunity As a Supply Chain Execution Consultant, Experienced Associate you will support client engagements focused on improving supply chain execution, process flow, and end-to-end visibility within our Operations...

5h ago

Go to Apply

Vice President, Account Management

Hubbell Power Systems • Saint Louis, MO • 5h ago

Management & Administrative

Vice President, Account Management Apply now » Date: Nov 12, 2026 Location: St. Louis, MO, US, 63146 Company: Hubbell Incorporated Job Overview VP, Account Management (remote) The Vice President of Account Management dev...

5h ago

Go to Apply

Assistant Director of Special Services (5012) (Events)

WFF Facility Services • Saint Louis, MO • 5h ago

Management & Administrative

Assistant Director of Special Services (5012) (Events) St. Louis, MO, United States of America $60,000.00 - $70,000.00 Back Apply Now Back Apply Now Overview HES is a premier national provider of facilities management se...

5h ago

Go to Apply

Customer Service Associate I

Family Dollar • Saint Louis, MO • 6h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

6h ago

Go to Apply

Sales and Service Technician

Bridgestone Americas • Florissant, MO • 6h ago

Management & Administrative

655198 Hazelwood Full time 2026_27828 Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned...

6h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Saint Louis, MO • 8h ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

8h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Wildwood, MO • 8h ago

Management & Administrative

8h ago

Go to Apply

Admissions Manager

Ascension Health • Saint Louis, MO • 10h ago

Management & Administrative

Your future role at a glance Location: St Louis, MO Facility: Ascension Edmundson Department: Marketing Administration Schedule: Day| Full-time How you'll make an impact in this role Performs in-person visits to evaluate...

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)