Managing Director-Information Technology

A Second Chance • Pittsburgh, PA • 56min ago

YOUR WORK MATTERS HERE.

Lead Innovation. Strengthen Operations. Support Our Mission.

At A Second Chance, Inc. (ASCI), technology is more than infrastructure. It is a critical tool that helps children, families, caregivers, and communities access the services and support they need to thrive. As a recognized leader in kinship care, ASCI is committed to advancing excellence in child welfare through innovation, collaboration, and mission-driven service.

We are seeking an experienced and visionary Managing Director, IT (Business Technology Services (BTS)) to lead our organization's technology strategy, cybersecurity, infrastructure, and digital transformation efforts.

If you are a strategic technology leader who enjoys building high-performing teams, solving complex organizational challenges, and using technology to drive meaningful impact, we want to hear from you.

WHY JOIN ASCI?

Executive leadership opportunity

Mission-driven organization with community impact

Competitive salary and comprehensive benefits package

Opportunity to shape enterprise technology strategy

Direct influence on organizational innovation and growth

Collaborative executive team environment

Meaningful work that improves outcomes for children and families

Opportunity to modernize systems, processes, and service delivery

ABOUT THE ROLE

The Managing Director of Business Technology Services serves as ASCI's senior technology leader, responsible for guiding the organization's technology vision, operations, cybersecurity, governance, and innovation initiatives.

This role oversees enterprise technology systems, technology planning, infrastructure, vendor relationships, cybersecurity controls, business continuity efforts, and digital transformation projects while ensuring technology investments support organizational goals and service excellence. The position serves as a key member of the Executive Team and helps shape the future of the organization through strategic leadership and innovation.

Technology matters. Security matters. Innovation matters. Your leadership matters.

KEY RESPONSIBILITIES

Lead all Business Technology Services operations across the organization

Develop and execute ASCI's multi-year technology roadmap

Oversee enterprise technology governance, cybersecurity, compliance, and data integrity

Lead technology modernization and digital transformation initiatives

Direct technology infrastructure, systems implementation, and enterprise applications

Establish technology policies, standards, risk management practices, and business continuity frameworks

Monitor technology performance, service delivery metrics, and continuous improvement efforts

Manage technology vendors, contracts, procurements, and RFP processes

Develop and oversee BTS operating and capital budgets

Serve as the agency liaison with county, state, and external technology partners

Ensure technology compliance with contractual, accreditation, regulatory, and funding requirements

Provide leadership and accountability for BTS staff, service delivery, and organizational outcomes

Identify opportunities to improve efficiency, collaboration, security, and service quality through technology

Participate as a member of the Executive Leadership Team

Perform other duties that support ASCI's mission and strategic objectives [JD - Manag...or BTS.pdf | PDF]

WHAT WE'RE LOOKING FOR

Required Qualifications

Bachelor's Degree in Information Systems, Computer Science, or a related field

Fifteen (15) or more years of progressive technology leadership experience

Minimum of three (3) years of supervisory experience

Demonstrated experience leading enterprise technology operations and strategic initiatives

Strong knowledge of IT infrastructure, networking, cybersecurity, and enterprise systems

Experience managing technology budgets, vendors, and major projects

Outstanding leadership, communication, and team development skills

Ability to align technology investments with organizational objectives

Preferred Qualifications

Master's Degree in a related field

Experience leading digital transformation initiatives

Experience within nonprofit, healthcare, human services, or highly regulated environments

Knowledge of Microsoft 365, Azure, Intune, PaperCut, and related enterprise technologies

WHO SUCCEEDS IN THIS ROLE?

You may be an excellent fit if you are:

A strategic thinker who sees opportunities before others do

Passionate about leveraging technology to improve lives

A collaborative leader who develops and empowers teams

Comfortable balancing long-term vision with day-to-day execution

Skilled at managing change and driving organizational adoption

Data-driven and focused on measurable results

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