Advanced Specialist, Content Producer
Position Summary
The Advanced Specialist, Content Producer provides leadership and oversight for the end-to-end development of Certiport certifications and related assessment products, from initiation through release, maintenance, and retirement. This role manages the item development process for large-scale test development projects. The Advanced Specialist, Content Producer partners with psychometricians, technical teams, and other departments to to create industry-recognized certifications, and serves as a trusted, professional representative of the Content Development department to internal and external stakeholders.
Key Responsibilities
Content Development and Quality Assurance
Direct the creation, review, and evaluation of exam content to ensure accuracy, consistency, and alignment with exam blueprints and industry standards, so that exams are valid, reliable, secure, and legally defensible
Manage item banks and test form assembly, and ensure the accuracy and quality of forms before publication
Ensure that exam content is reviewed for accessibility, fairness, sensitivity, and potential bias
Partner with psychometricians to analyze item and exam performance, and use the findings to drive item updates, post-beta rework, and ongoing improvement
Oversee the localization of products, ensuring terminology accuracy and global validity
Plan and manage the maintenance, updating, and retirement of existing content and products
Perform other duties as assigned
Project, Workshop, and Risk Management
Plan, resource, and facilitate item training, Job Task Analysis (JTA) workshops, content development workshops, technical reviews, standard-setting meetings, and other stakeholder meetings
Adhere to overall schedules for multiple concurrent projects, and ensure that deadlines are set and met
Identify risks to scope, schedule, quality, and budget; implement mitigation plans; and escalate issues as appropriate
Process Improvement
Develop, maintain, and enforce policy and procedure documents for product development, content development, and localization
Conduct periodic process reviews to refine content development processes and increase automation of tasks and tools
Evaluate emerging technologies, including AI-assisted item development, and recommend adoption where they improve efficiency without compromising quality
Lead process improvements and represent the team in cross-functional discussions
Leadership and SME/Contractor Management
Recruit, screen, onboard, and manage SMEs and contractors, defining expectations, deliverables, and time commitments
Train and mentor team members, SMEs, and contractors on exam development processes and industry standards, and build team expertise by documenting and sharing knowledge
Promote consistent application of assessment development standards, processes, and best practices across the team
Client and Cross-Departmental Collaboration
Serve as the liaison between Content Development and other departments, maintaining current knowledge of their work as it relates to content, and developing policies for the exchange of information and resources
Serve as a professional point of contact for clients by acknowledging requests promptly, following through on commitments, tailoring communication to the audience, and building long-term trust through preparation and consistency
Prepare and deliver reports and presentations on project status and product performance to leadership and clients
Qualifications
Bachelor's degree in English, Education, Information Technology, Instructional Design, or equivalent; advanced degree preferred
5+ years of professional test or assessment development experience, including managing large-scale projects with multiple concurrent deliverables
2+ years of experience leading or supervising staff or contractors
2+ years of experience collaborating directly with external partners or clients, including managing expectations, communicating project status, and resolving issues
Working knowledge of psychometric concepts (such as item statistics, standard setting, validity, reliability) and certification industry standards, including accreditation and legal defensibility requirements
Expert knowledge of Microsoft Office products
Strong knowledge of web applications and a high degree of technical literacy, including digital graphics tools
Experience piloting and implementing AI or automation in assessment workflows, with measurable results
Experience designing or overhauling content development processes
Excellent written, verbal, and presentation skills, with the ability to communicate effectively with executives, clients, and technical audiences
Preferred Qualifications:
End-to-end ownership of multiple certification program portfolios
Teaching experience
Experience setting department standards, such as style guides, item-writing guidelines, and security protocols, and getting them adopted
Agile methodology experience
IC3 Digital Literacy certifications
Microsoft Word, Excel, and PowerPoint certifications
Professional Competencies
The Advanced Specialist, Content Producer is expected to consistently demonstrate the following:
Take ownership of outcomes, responding to setbacks with solutions rather than blame, and measure success by team results and growth rather than personal output
Consider the impact of decisions on other departments, clients, and the company, and present options and a recommendation when raising problems
Embrace change and continuous improvement, raise disagreement constructively, and fully support final decisions
Meet commitments, prepare thoroughly, and notify stakeholders early when deadlines or deliverables are at risk
Maintain composure and respectful conduct under pressure, and communicate clearly and courteously, without sarcasm, gossip, or negativity
Balance competing priorities, anticipate risks before they escalate, and exercise sound judgment on when to decide, seek input, or escalate
Model accountability, professionalism, and emotional intelligence in all interactions
Compensation at Pearson is influenced by factors including skill set, experience, and location.
The full-time salary range for this role is $75,000 - $95,000 annually.
This position is eligible for Pearson's annual incentive program. Information on benefits can be found here.
Applications will be accepted through November 17, 2026 . This window may be extended depending on business needs.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Content Creation
Job Family: LEARNING\&\CONTENT_DEVELOPMENT
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 26613
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