Customer Sales Specialist

Arrow Electronics • Lake Mary, FL • 1h ago

Position:

Job Description:

Job Description

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide, and over 90 locations are served. A Fortune 500 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

What You'll Be Doing:

Provide expert internal and external customer service and sales support to the Inside Sales Team and outside service provider (OSP) engagements.

Assist in maintaining performance expectations further to enhance Arrow's position within each customer and supplier.

Will handle more complex discrepancies, interfacing directly with OSPs, and recommend solutions and action plans to internal sales team staff.

Heavily involved with positive KPI improvement, including on-time delivery (OTD) and minimizing quality issues with the warehouse.Responsible for the Order to Invoice Process, including but not limited to Direct expedites with test houses (OSPs) and the ability to manipulate and manage account-specific backlog reports with test houses. This includes pulling data, utilizing Excel, and ensuring responses are received back in a timely manner.

Completing Work Orders (WOs) in Oracle, including managing delivery documents to test houses (where applicable). Managed outbound orders for end customers with great accuracy and attention to detail.

Support sales team with direct sales contact, ensuring quick and complete follow-through on inquiries from sales, test house, and end customers.

Handle and assist with branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), and FQR (Field Quality Request) where necessary.

What Are We Looking For:

Has developed knowledge and skills through formal training or considerable work experience. Entry-level often for those with work experience in the skill areaWorks within established procedures with a moderate degree of supervision

Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions

Detail oriented, organized and excellent time-management skills

Intermediate Microsoft Excel and Microsoft Office Suite skills are required

New hires are expected to be in person for the initial 2-3 weeks of onboarding; once this period is completed, the employee will then move to hybrid (3 days in office, 2 remote)

Inside sales experience is a plus

Knowledge of the electronics industry is a plus

Work Arrangement

Hybrid: 3 days in office/ 2 days work from home

What's In It For You:

At Arrow, financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Short-Term/Long-Term Disability Insurance

Paid Time Off (including sick, holiday, vacation, etc.)

Tuition Reimbursement

Growth Opportunities

And more!

This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees)

Annual Hiring Range/Hourly Rate:

$37.98 - $46.42

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-NY-Purchase, New York (Westchester Ave)

Time Type:

Full time

Job Category:

Business Support

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) (https://arrowelectronic.navexone.com/content/docview/?docid=516&app=pt&source=unspecified&public=true)

All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

Similar Jobs

Client Care Manager

BAYADA Home Health Care • Winter Park, FL • 2h ago

Management & Administrative

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Winter Park, FL Assistive Care Office . If you are looking for an exciting career opportunity in a growing industry, a Client Services...

2h ago

Go to Apply

Administrative Services Assistant

Reyes Holdings • Orlando, FL • 3h ago

Management & Administrative

Position Responsibilities: Provide confidential administrative and clerical support to management and assigned departments Collect and organize information to support the preparation of operational reports, presentations...

3h ago

Go to Apply

Edge Mid-Market Manager - Enterprise

Accenture • Orlando, FL • 4h ago

Management & Administrative

We Are: Accenture's sales team is the strategic growth engine for our subsidiary ecosystem. We design and execute go-to-market strategies that enable our sales teams, engage mid-market clients, and drive revenue across a...

4h ago

Go to Apply

Manager, Brand & Marketing Integration

Grant Thornton • Orlando, FL • 4h ago

Management & Administrative

Job Description: As the Brand & Marketing Lead, Integration, you are the guardian of brand consistency and quality as global platform firms are integrated into Grant Thornton's global brand and marketing operating mo...

4h ago

Go to Apply

Manufacturing Execution Systems (MES) Manager | Apprentice.io

Accenture • Orlando, FL • 5h ago

Management & Administrative

This role can sit anywhere in the US as long as it is near an Accenture Corporate Office We are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to c...

5h ago

Go to Apply

Accenture Media Suite Presales Manager

Accenture • Orlando, FL • 8h ago

Management & Administrative

THE ROLE As a Software Pre-Sales Manager, you will work closely with clients, sales teams, product teams, and other cross-functional stakeholders to understand business needs, shape software solutions, and communicate th...

8h ago

Go to Apply

Solution Manager - Fleet Remote Operations Center

Siemens Energy • Orlando, FL • 8h ago

Management & Administrative

A Snapshot of Your Day Join the Omnivise Ecosystem Solutions team and help shape the future of Siemens Energy's digital business! As the Solution Manager for Lean Fleet Solutions, you will simplify and enhance the remote...

8h ago

Go to Apply

Customer Service Representative

U-Haul • Orange City, FL • 23h ago

Management & Administrative

Orange City, Florida Moonlighter R259255 United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 2395 S Vol...

23h ago

Go to Apply

Sales Manager Inhouse - Bonnet Creek

Travel + Leisure Co. • Orlando, FL • 1d ago

Management & Administrative

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

1d ago

Go to Apply

In House Sales Manager- The Collection

Travel + Leisure Co. • Orlando, FL • 1d ago

Management & Administrative

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)