Accounts Receivable Specialist I - Remote

Labcorp • Burlington, NC • 10h ago

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is seeking a remote Accounts Receivable Specialist I to join our team!

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM EST.

Job Responsibilities

Review, process, and resolve denied insurance claims in accordance with established Standard Operating Procedures (SOPs).

Research payer requirements, policies, websites, and internal systems to identify claim issues, obtain accurate billing information, and determine appropriate next steps.

Identify denial trends and payer-related issues and communicate findings to leadership and partner teams.

Contact insurance companies, physicians, patients, and other stakeholders to obtain required information and facilitate claim resolution.

Manage assigned Accounts Receivable (AR) inventory and ensure aged AR is worked in accordance with established SOPs and departmental guidelines.

Maintain accurate account documentation and records while responding to inquiries and supporting claim resolution efforts.

Collaborate with internal teams and external partners to ensure timely and accurate account resolution.

Meet established production and quality metrics through effective organization, time management, attention to detail, and accurate processing of denials.

Support operational and departmental objectives while adapting to changing priorities.

Minimum Qualifications

High school diploma or GED equivalent.

1+ years of experience in medical billing, healthcare revenue cycle, or a related field.

Preferred Qualifications

Associate's degree in Accounting, Finance, Healthcare Administration, or a related field.

Customer service, call center, or healthcare support experience.

Experience with insurance denials management or Revenue Cycle Management (RCM).

Experience with medical billing systems and platforms such as LCBS, LCLS, and Mobius View.

Additional Job Standards

Strong attention to detail and accuracy.

Effective verbal and written communication skills.

Proficiency with Microsoft Office Suite, including Excel.

Ability to work independently and collaboratively while demonstrating strong organizational, time management, analytical, and problem-solving skills.

Ability to maintain confidentiality and handle sensitive financial and patient information with discretion.

Ability to work in a remote office environment with prolonged periods of sitting and computer use.

Regular interaction with internal departments, insurance payers, healthcare providers, patients, and external business partners.

Ability to adapt to changing payer requirements, business needs, and departmental priorities while maintaining quality and productivity standards.

Application Window Closes: 11/20/2026

Pay Range: $17.75 - $19.00

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

At Labcorp we have a passion for helping people live happy and healthy lives. Every day, we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) .

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (https://careers.labcorp.com/global/en/accessibility) or contact us at Candidate_Accommodations@labcorp.com . For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/about/web-privacy-policy) .

Labcorp

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